Control-click in the list of printers (outlined in red below).Go to the Print & Scan preference pane ( Apple menu/System Preferences).The thing to do next is to “reset the printing system.” That gives you a fresh start, and in my experience, resetting the printing system ALWAYS solves the problem, allowing the printer software to be downloaded successfully from Apple. Never, that is, unless you know what to do next. Usually the failure happens when getting the software from Apple: everything seems to be proceeding apace when all of a sudden, during the download, a message pops up saying something about the software not being available, and to “Please try again later.” Try later all you want, but once you see that message it is NEVER going to work. ![]() Let Apple deliver the software over the internet (totally automatically).Click the “+” at bottom left of the Print & Scan preference pane.Choose System Preferences from the Apple menu, then click on Print & Scan. ![]()
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